Shipping Policy

United Kingdom - Processing time 1-2 working days, Transited time 4-7 working days. 

United States Processing time 1-2 working days, Transited time 4-7 working days. 

For orders Europe - Processing time 1-2 working days, Transited time 4-7 working days. 


Rest of the world
- Processing time 1- 3 working days, Transited time 5-10 working days please track your package to find its location and call your courier service with your tracking number.

 

At Casa the label, our goal is to provide you with you the best shipping options, no matter where you are. Our mission every day is to deliver to hundreds of customers across the world, and make sure that you deserve the most quality levels of responsiveness at any time

Once an order has been submitted, you will be provided order status and shipping information regarding your order and receive the tracking number (via email or SMS) once your order has been shipped.

We are not responsible for any additional tax laws, delays, or rejections that may potentially occur at customs.

We make every effort to ship all orders received by 11 pm GMT on the same day. Orders placed after 11 pm GMT, on weekends, or on public holidays will be attempted to be processed the following business day but we cannot guarantee.

(Please allow up to 48 hours for your orders to be dispatched during and just after sale periods and during holiday periods.)
You will receive a shipping confirmation email as soon as it has been shipped.

CUSTOMS HOLDS:
Estimated delivery times do not include customs delays or hold. In the unlikely event that you have not received your parcel within a delivery time estimated above and you have not been contacted regarding your delivery by our shipping couriers, please contact us and we will help you investigate your delivery.

All other addresses are calculated for the best rates possible. Our products are shipped directly by the manufacturer and therefore are controlled by the supplier. Please check closely as some products are shipped from other countries and may take additional to arrive.

Note: We aren't responsible for orders that were not delivered due to an incorrect address provided or if the address was changed.